Effective Date: February 5st, 2026.

Thank you for shopping with us. We value your trust and aim to ensure your complete satisfaction. Please review our Return Policy carefully.

1. Eligibility for Returns

* Returns are accepted within 7–14 days from the date of delivery (adjust as needed).
* Items must be unused, unopened, and in their original packaging.
* Proof of purchase (invoice or receipt) is required.

2. Non-Returnable Items

The following items are not eligible for return:

* Food products, edible oils, and consumable goods once opened.
* Customized or special-order products.
* Items damaged due to improper handling or storage by the customer.

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

* Notify us within 48 hours of delivery
* Provide clear photos/videos of the issue
* We will arrange a replacement or refund after verification

4. Return Process

1. Contact our customer support to request a return approval.
2. Once approved, return the item to the provided address.
3. The customer is responsible for return shipping costs unless the error is ours.

5. Refunds

* Approved refunds will be processed within 7–10 business days.
* Refunds will be issued using the original payment method.
* Shipping fees are non-refundable unless the return is due to our mistake.

6. Exchanges

* Exchanges are subject to product availability
* If the requested item is unavailable, a refund will be issued

7. Policy Changes

We reserve the right to update or modify this Return Policy at any time without prior notice.

8. Contact Us

For return requests or questions, please contact us at:

JORPAL GLOBAL LLC
Email: info@jorpalglobal.net
Phone: +19176728750